Virtual Student Services

Compunetix Video Call Center (VCC) is an advanced workflow solution for student services that provides virtual access, with or without an appointment, to staff members who oversee enrollment, registration, academic advising, class scheduling, financial aid, administrative meetings, and much more. 

Distance learning makes education and job training more accessible for all students. Now, with Video Call Center, students have the option of communicating with their advisors and administrators face-to-face from a remote location, which makes registration and student services easier for new and existing students. VCC easily integrates with existing website portals and scheduling applications for effortless management.

Key learning objectives:

• Identify evolving challenges of providing academic and administrative support to virtual students
• Review operational areas of remote educational assistance
• Discuss the impact and benefits of digital student services
• Case Study: Community Colleges in the Digital Age
• Understand next steps to further your virtual services project